Ensure that Outlook’s data files are backed up on a regular basis.
For more information about the management of .PST files see: Managing PST Files
Click on the tabs below for the setup guide for the application or device you are using:
Launch Outlook, choose File > Account Settings > Add Account
Choose Manual Setup or additional server types > Next
Select POP or IMAP > Next
Enter all the relevant POP details and then select the More Settings… button.
Outlook will auto-fill your User Name – please ensure you fill in your entire email address as the username
For new hosting accounts, use the IP address instead of the Incoming & Outgoing mail servers
Select the Outgoing Server tab
Ensure that the My outgoing server (SMTP) requires authentication checkbox is ticked
Ensure that you have selected Use same settings as my incoming mail server
Incoming 110, outgoing 587
Not ticked: This server requires an encrypted connection (SSL)
Use the following type of encrypted connection is None
Click OK and then Next.
Let the test complete and then click Close
You’re all set! > Finish
Select the settings icon on your home screen
Select Mail, Contacts, Calendars
Select Add Account
Select Other from the menu
Select Add Mail Account
Enter your account information :
Enter your Name, Email & Password > Next
Scroll down to Incoming Mail Server and enter all the relevant details,
then do the same for Outgoing Mail Server, as in the screen below and then select Next.
Ensure that User Name is the full email address
User Name & Password are the same for both Incoming & Outgoing servers
You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.
Choose the new account that you’ve just created
Choose the SMTP server
Check the SMTP settings:
- User Name is the full email address
- Use SSL is off
- Athentication is Password
- Server Port is 587
You have completed your account setup.
Start by selecting the mail icon from your applications screen
Enter the email address and email password
Incoming server settings
The programme may try to connect to the server, but will fail – you will need to add the full email address as User Name.
Check the other settings:
- Security type is None
- Port is 143
- select Next
Outgoing server settings
Enter all the relevant details as in the screen below and then select Next
Wait while your settings are tested
Adjust the additional Account Options as preferred.
Specify an optional account name (for your reference only), and enter the name you wish to be displayed on outgoing mail, then select Done.
The account has been set up successfully and your messages will now be downloaded.